Policies and Procedures
As an approved VET Provider Southbank Institute must make publicly available all of its policies and procedures related to VET FEE-HELP.
Statement of VET Tuition Assurance QB005
VET FEE-HELP Policy 521
VET FEE-HELP Tuition Fee Refund Policy 526
Student Fairness Policy 525
VET FEE-HELP Review and Re-Crediting Policy 523
Application to Re-credit FEE-HELP Balance – VET Students QF139
Application to Review a Re-credit Decision – QF141
VET FEE-HELP Non-Academic Grievance and Appeals Policy 621
VET FEE-HELP Non-Academic Grievance and Appeals Procedure 6021
VET FEE-HELP Academic Grievance and Appeals Policy 622
VET FEE-HELP Academic Grievance and Appeals Procedure 6022
VET Academic Grievance and Appeals Form QF188
VET Non-Academic Grievance and Appeals Form QF189
If you require a copy of any additional procedure or policy, please contact the Institute on 13 72 48.
Last updated 23 April, 2010