Policies and Procedures
As an approved FEE-HELP Provider Southbank Institute must make publicly available all of its policies and procedures related to FEE-HELP.
Statement of Tuition Assurance QB004
Higher Education FEE-HELP 520
FEE-HELP Tuition Fee Refund Policy 524
Student Fairness Policy 525
FEE-HELP Review and Re-Crediting Policy 522
Application to Re-credit FEE-HELP Balance – Higher Education QF138
Application to Review a Re-credit Decision – QF141
Higher Education Student Non-Academic Grievance and Appeals Policy 619
Higher Education Student Non-Academic Grievance and Appeals Procedure 6019
Higher Education Student Academic Grievance and Appeals Policy 620
Higher Education Student Academic Grievance and Appeals Procedure 6020
Higher Education Academic Grievance and Appeals Form QF063
Higher Education Non-Academic Grievance and Appeals Form QF187
If you require a copy of any additional procedure or policy, please contact the Institute on 13 72 48.
Last updated 23 April, 2010